Online Banking Alert:

Beginning on Thursday, October 29, 2021, at 5 p.m., Online Banking will not be available due to a computer conversion.

Bill Pay Users:

The last day for bill payments to be made will be October 29, 2021. 
Any payments made or initiated after October 29, 2021 will not be processed
If you have any questions, please contact the credit union at 330-837-0847. Thank you. 


Our Loan Options:

  • Personal Loans
  • Mortgage Loans
  • Vehicle Loans
  • Bad Credit Loans
Read more about our loans here.



Dear West Stark Community Federal Credit Union members,

On behalf of myself, our Board of Directors, our staff, and existing membership we are proud and excited to welcome you as a member of Friends and Family Credit Union.

At this time, please continue to use your current Online Banking, Bill Pay and Mobile Banking accounts on this site.

As of November 2, 2021, your existing accounts have been transferred from West Stark to Friends and Family Credit Union. You can conduct business on the Friends and Family website at and at any of our three FFCU locations:

• In Massillon at 3920 Erie St. South
• Downtown at 46 Federal Ave.
• At 2056 Wales Road NE

You can enjoy the convenience of a drive-thru at each location, and Saturday hours at the Erie and Wales locations.

In addition, you will also have access to:

• Online Banking
• Online Bill Pay
• E-Statements
• Over 5,200 Shared Branching locations nationwide
• Over 24,000 Surcharge-Free ATMs
• Family Secure Checking with ID Protect
• Pre-Paid Reloadable Debit cards
• Loans, including Mortgage, Vehicle and Personal

Please go to our website at for information on all of our products and services.

We welcome you as a Friend of the Family!
We look forward to seeing you soon and providing service to you for years to come.

Nicholas G Langenfeld
President and CEO
Friends and Family Credit Union